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Privacy Policy

Last updated: 2026-01-04

1. Introduction

Bitwise Data Recovery (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website, application, or services (collectively, the “Service”).

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

 

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Account credentials

  • Any information you voluntarily provide through forms or communications

2.2 Non-Personal Information

We may automatically collect non-identifying information such as:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the Service

  • Referring URLs

 

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service

  • Process transactions and payments

  • Communicate with you, including support and updates

  • Improve functionality, performance, and user experience

  • Comply with legal obligations

  • Prevent fraud, abuse, or security issues

 

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember user preferences

  • Analyze usage and traffic patterns

  • Improve site performance and functionality

You can control or disable cookies through your browser settings; however, some features of the Service may not function properly if cookies are disabled.

 

5. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Trusted third-party service providers who assist in operating our Service

  • Payment processors and analytics providers

  • Legal authorities if required by law or to protect our rights

All third parties are required to maintain the confidentiality and security of your information.

 

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information.
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to or restrict processing

  • Request data portability

To exercise these rights, please contact us using the information below.

 

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

 

10. Children’s Privacy

Our Service is not intended for individuals under the age of 13 (or 16 where required by law).
We do not knowingly collect personal information from children.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Service after changes constitutes acceptance of the revised policy.

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Bitwise 
Email: info@bitwise-data-recovery.ca
Address: 1001 1 Street SE, Calgary, AB, T2G 5G3

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